Client Business Partner

Account & Client Director

Account & Client DirectorHybrid. Office locations: Altrincham, Bristol & London Key ResponsibilitiesAs the Client / Account Director, you will be accountable for the below: Responsible client lifecycle; possibly from implementation, to service delivery vs SLA/KPI (exceeding these), ensuring correct recruitment delivery strategy is in place, identifying areas of growth through your/teams BD, liaising internally with SME's to solutionise, ensure client retention, promote and manage associate redeployment and other client-focused activityManaging a portfolio of clients within the tech and non tech sectors. Proposing workforce solutions to deliver on service commitments and exceed client expectations.Client development: Identifying areas to increase Experis GP within client base; strategizing and executing your plan to realise the GP .Developing key client relationships: c-suite relationships being a key measure as well as other decision makers across selected client portfolio. Growth plans to be built, owned and executed by you.Leading a team with similar objectives in driving growth; there will be an element of leadership & coaching to this role to ensure we achieve our objective - growth.Drives continuous improvement to positively impact productivity and create efficiencies. Success MeasuresFinancial growth against agreed metrics through solving client talent challenges with Experis offeringsGrowth of exceptional client relationships at the highest level, development of true client mapping and strategy to growDevelopment of Experis solutions through innovative thinking and proposing additions/amendmentsLeadership & coaching excellence through developing your team and working towards a longer-term succession modelPositive influence in leading the team sales culture through supporting challenges, celebrating key successes and sponsoring the culture for this environmentAll SLAs and client P&L targets metManpowerGroup's Standards adhered to at all times Experience, Behaviours and CompetenciesKnowledge of industry trends, market dynamics, and competitive landscape. Industry-specific experience and expertise are highly valued.Prior experience in client management or account management is essentialHighly effective communicator at all levels, instilling confidence in your experience and authority as an expertAble to recognise potential revenue streams and develop those business opportunitiesExperience in leading and managing complex teams, setting strategic direction, and driving results through effective coaching, people management and leadershipExperience managing senior stakeholders through various communication methodsAbility to negotiate with and influence key decision makersAbility to create and drive effective and innovative sourcing channels with a pro-active approach to identify and attract key talentAbility to understand, analyse, and interpret business requirements and information i.e. demand plans, attraction channels, market insightsTarget driven and results focusedExperience of managing complex situations through to resolutionAble to liaise at a high level and be positive, decisive, driven and forward thinkingUnderstands the SLA's and KPIs and experience in driving a team to achieve.Highly self-motivated and able to self-manageDeep understanding or ability to develop a deep understanding of all ManpowerGroup business lines and products Career Level IdentifiersAccountability - Accountable for ensuring high levels of client satisfaction and driving client retention. Accountable for financial and delivery results that impact the brand in the medium to long term. Responsible for development of senior managers. Interaction - Tailoring interactions to the specific needs and preferences of each client, ensuring a personalised and customised approach. Effective persuasive communication strategies to expertly manage divergent audiences and resolve conflict. Impact - Translates brand strategy into plans for management team, guiding their execution, Understanding and addressing both client and team needs, providing exceptional service, and exceeding expectations, contributing to building long-term client loyalty and advocacy. Problem Solving - Resolves complex issues which may need conceptual thinking to understand the issues and their implications. Solutions may need to be devised based on limited information requiring a longer term view and considering multiple perspectives. Knowledge and Application - In depth knowledge of the industry trends, market dynamics and competitive landscape and the ability to identify new business opportunities within existing client accounts. Guides development of new policies and ideas across the business partner teams. Our StandardsClarity: Takes time to understand and share our organisation's vision and strategy with others, holds themselves and others accountable to deliver on our common goals, mindfully gives honest and regular feedback and openly receives it so we can all learn and deliver our best. Care: Leads themselves and others with care, respecting people as people first and promoting diversity, equity, inclusion and belonging in their environment so people feel heard and valued, listens to understand and then communicates purposefully and consistently, intentionally develops themselves and inspires, coaches and empowers the development of others. Grow: Openly contributes thoughts, asks questions and challenges appropriately so that we make better, courageous and timely decisions, collaborates with others to identify current ideas, trends and perspectives (internally and externally) to continuously improve and transform what we do, builds on our successes and actively learns from mistakes and missed opportunities to progress toward our ambition.

Trainee Recruitment Consultant - Finance

Graduate Recruitment Consultant - Finance Hybrid working. Tues / Thurs in the office. Based in Central London.We are looking for someone who is resilient and sales driven. Join Our Team as a Trainee Recruitment Consultant!Are you ready to take your sales career to the next level? At Experis, we pride ourselves on being the leading premium brand in recruitment across the UK. The RoleConducting Business sales calls. This will be recruiting on the perm desk, finance sector.Build strong relationships with clients and candidates alike.Achieve targets.Become a client base and become an expert within your specialist field. What we are looking for:A recent graduate unsure of your first step into the world of workA graduate who has chosen a different career path and looking for a changeWhatever your background, experience isn't necessary. If you can demonstrate the key behaviours we are looking for, we want to talk to you. The PersonPeople skills! You'll be the person that puts relate into relationships and builds rapport with clients at speed.Endurance, adaptability, and drive - to succeed, but also the resilience to bounce back from setbacks.A strong work ethic and hunger to learn.Ambition, drive, and a money motivated attitude.Excellent communication skills. The Benefits:Tailored programme for your learning and developmentDefined career pathway with achievable promotion criteriaPartner with high-performing colleagues to develop your skillsetGreat OTE commission structure Please apply today and one of the consultants will be in touch! At ManpowerGroup we're a global leader in workforce solutions, empowering our people every day to discover their personal best. Our services enable our clients to win in the changing world of work and we connect more than 600,000 people every day to meaningful work across a wide range of skills and industries helping to power the success of clients around the world.We are committed to promoting a diverse and inclusive community - a place where we can all be ourselves and succeed on merit. In line with our Diversity and Inclusion policy, we welcome applications from all suitably qualified or experienced people regardless of age, gender, ethnicity, sexual orientation or disability. ManpowerGroup is a Disability Confident Employer and we're happy to talk about flexible working.

Project Management & Data Specialist

Project Management & Data Analytics Specialist Office in Central LondonHybrid working. Monday - Fri: 9-5pm.We are looking for someone who is comfortable with analysing data, stakeholder management, can work independently and comfortable using excel. Overview:To support our continued growth as a people first organisation we are looking to recruit an individual who will play a pivotal role in optimising operational goals and best practices through project management and analysing and leveraging data to enhance and maintain processes, in doing so contributing towards our ambition, ensuring we deliver sales growth and exceptional colleague, candidate and client experiences.The individual will be reporting into the Operational Excellence and Transformation Director and will be required to work closely with the Operational teams, a broad range of stakeholders across Experis and MPG to ensure consistency and effectiveness of approach. Responsibilities:Analyse existing business processes using current data reporting methods (Bullhorn, PowerBI, MSD Data etc) and workflows to identify and implement process improvementCollaborate with cross-functional teams to gather input, streamline processes, and implement efficiency enhancementsManage delegated projects, including engaging and mobilising the operational teams to increase NPS responses and improve scoresDevelop and implement process documentation and supporting materials to ensure widespread understanding and adherence to optimised workflowsMonitor and evaluate the effectiveness of implemented improvements, making adjustments as neededTracking measurement and report their impact on the broader business successUtilise advanced data analytics techniques to extract actionable insights from large datasetsDevelop and maintain key performance dashboards to monitor and analyse performanceCreate visually appealing and on-brand design elements for various Operational Excellence and Transformation purposesCollaborate with stakeholders to understand design requirements and translate them into compelling visual solutionsMaintain a consistent and cohesive visual identity across all Experis materials and platforms Skills/ Qualifications needed:Intermediate to advanced excel and other o365 skillsProficiency in , Bullhorn, Power Automate, PowerBI and SharePointStrong analytical skills with the ability to identify inefficiencies and propose effective solutionsAbility to manage multiple projects simultaneously and meet deadlinesLeverage data and analytics generated to measure and improve impact of interventionsTo communicate with purpose and consistency and to intentionally develop personally and empower others to do the same Skills needed:Extensive understanding of operating within a large scale multinational environmentCreative mindset with a strong portfolio showcasing design capabilitiesIntellectually curious and sharp, continuous learner that collaborates with others to identify creative ideas and solutions, trends and perspectivesGoal and achievement oriented The Benefits:Working for a global company at Experis, part of ManpowerGroupPartner with high-performing colleagues to develop your skillsetEarly finish Friday's end of the month and full company benefits PLEASE APPLY TODAY AND SOMEONE WILL BE IN TOUCH! At ManpowerGroup we're a global leader in workforce solutions, empowering our people every day to discover their personal best. Our services enable our clients to win in the changing world of work and we connect more than 600,000 people every day to meaningful work across a wide range of skills and industries helping to power the success of clients around the world.We are committed to promoting a diverse and inclusive community - a place where we can all be ourselves and succeed on merit. In line with our Diversity and Inclusion policy, we welcome applications from all suitably qualified or experienced people regardless of age, gender, ethnicity, sexual orientation or disability. ManpowerGroup is a Disability Confident Employer and we're happy to talk about flexible working.

Recruitment Manager - IT

REGIONAL MANAGER - IT Hybrid working, 4 days in the office, 1 WFH.Birmingham based.Experience within sales / IT - Tech is needed for this role. Brief:This role supports the permanent recruitment team, supporting organisations hiring for tech and non-tech talent on an exclusive basis but also via a PSL. You'll lead the recruiters to ensure SLAs are met and the team's KPIs are achieved, whilst also developing them to become successful 180 recruiters. Job Summary:The Regional Recruitment Manager leads and manages the specialist market sales team within a designated region. This role involves developing and executing sales strategies to achieve GP targets, fostering strong relationships with key clients, and ensuring the overall success of the sales team. The Regional Sales Manager will work closely with the sales representatives, providing guidance, training, and support to maximize their potential and drive business growth. Key Responsibilities:Strategic Planning:Develop and implement effective sales strategies for the assigned region to meet and exceed sales targets.Analyze market trends, competitor activities, and customer needs to identify new business opportunities.Team Leadership:Recruit, train, and manage a high-performing sales team.Set clear performance expectations and provide regular feedback to team members.Foster a positive and collaborative team culture that encourages achievement and professional development.Sales Execution:Work closely with sales representatives to ensure they are effectively prospecting, qualifying leads, and closing deals.Monitor and evaluate individual and team performance against sales targets.Implement corrective actions when necessary to ensure goals are met.Customer Relationship Management:Build and maintain strong relationships with key clients and strategic partners.Resolve customer issues promptly and effectively, ensuring high levels of customer satisfaction.Market Analysis:Conduct regular market research and analysis to stay informed about industry trends, customer needs, and competitor activities.Provide insights and recommendations to senior management based on market intelligence.Budget Management:Develop and manage the sales budget for the region.Monitor expenses and ensure adherence to budgetary constraints.Reporting and Analysis:Prepare regular reports on sales performance, market trends, and other relevant metrics.Provide insights and recommendations for continuous improvement. Required Experience.Knowledge of industry trends, market dynamics, and competitive landscape. Industry-specific experience and expertise are highly valued.Highly effective communicator at all levels, instilling confidence in your experience and authority as an expertAble to recognise potential revenue streams and develop those business opportunitiesExperience in leading and managing complex teams, setting strategic direction, and driving results through effective coaching, people management and leadershipExperience managing senior stakeholders through various communication methodsAbility to negotiate with and influence key decision makersAbility to create and drive effective and innovative sourcing channels with a pro-active approach to identify and attract key talentAbility to understand, analyse, and interpret business requirements and information i.e. demand plans, attraction channels, market insightsTarget driven and results focusedExperience of managing complex situations through to resolutionAble to liaise at a high level and be positive, decisive, driven and forward thinkingUnderstands the SLA's and KPIs and experience in driving a team to achieve.Highly self-motivated and able to self-manage Why work with us?As a Regional Manager, you'll enjoy these perks:24 days annual leave, plus bank holidays and your birthdayHybrid working - a mix of office and home, with flexible start and finish timesThe opportunity to lead and develop a high-performing team of recruitersSales competitions with monthly and quarterly prizesThe chance to join our Highflyers quarterly lunch and drinksEmployee recognition rewards for going the extra mile, including duvet days, early finishes, and extended lunchesEarly finish Fridays once a month, and every Friday during summer If you're ready to embark on an exciting career journey in Recruitment, please apply today! At ManpowerGroup we're a global leader in workforce solutions, empowering our people every day to discover their personal best. Our services enable our clients to win in the changing world of work and we connect more than 600,000 people every day to meaningful work across a wide range of skills and industries helping to power the success of clients around the world.We are committed to promoting a diverse and inclusive community - a place where we can all be ourselves and succeed on merit. In line with our Diversity and Inclusion policy, we welcome applications from all suitably qualified or experienced people regardless of age, gender, ethnicity, sexual orientation or disability. ManpowerGroup is a Disability Confident Employer and we're happy to talk about flexible working.

Recruitment Consultant

Job title: Recruitment ConsultantCompany: Brook Street Social Care Salary: Competitive salary and uncapped commission Location: Stratford, London Are you looking to start a career in Recruitment? Do you have experience in sales or business development and thrive in a target-driven environment?Brook Street Social Care is seeking a Recruitment Consultant for our Temp Desks to join our dynamic and dedicated team at our busy Stratford office. We're looking for someone eager to learn and grow professionally, with a strong telephone manner, excellent organizational skills, and the resilience to take on challenges.If you're motivated to start a new career in recruitment, we'd love to hear from you! About the Role:You will be responsible for matching top talent with the right roles in the social care sector. This includes everything from posting job adverts and screening CVs to conducting telephone interviews. You will also be actively engaging with businesses, building strong client relationships, and expanding our client base.Responsibilities:Business Development - Identify new business opportunities and establish client requirements, manage growth and develop business relationships, as well as target and monitor sales activities.Maximising Existing Business - Maintain and grow relationships with existing clients through regular contact and continue to fulfil client needs and represent applicants speculatively.Applicant Management - Identify and attract core applicants using effective techniques, develop relationships with applicants to ensure they are well-suited and prepared for job placements, and conduct registrations, interviews, and computer assessments to fully understand their skill set.Compliance - Complete paperwork timely and accurately in line with company, client, and legislative requirements, maintain a robust filing system and accurate documentation, and adhere to the company's Business Ethics and standards of excellence. Required Skills:Experience in sales, business development, outbound calling or client engagement.Endurance, adaptability, and drive to succeed, but also the resilience to bounce back from setbacks.People skills! You'll have the ability to build strong and meaningful relationships with candidates and clients within the Social Care sector.Ambition, curiosity, and a solution-focused attitude.Persuasive personality with strong communication skills. Interested?Discover the power of social care recruitment at Brook Street. Be proud of the impact you create and be part of a community that cares. Apply today and discover why we are so proud to be Brook Street.

Recruitment Consultant

Job title: Recruitment ConsultantCompany: Brook Street Social Care Salary: Competitive salary and uncapped commission Location: Stratford, London ​Are you looking to start a career in Recruitment? Do you have experience in sales or business development and thrive in a target-driven environment?Brook Street Social Care is seeking a Recruitment Consultant for our Temp Desks to join our dynamic and dedicated team at our busy Stratford office. We're looking for someone eager to learn and grow professionally, with a strong telephone manner, excellent organizational skills, and the resilience to take on challenges.If you're motivated to start a new career in recruitment, we'd love to hear from you!​About the Role:You will be responsible for matching top talent with the right roles in the social care sector. This includes everything from posting job adverts and screening CVs to conducting telephone interviews. You will also be actively engaging with businesses, building strong client relationships, and expanding our client base.Responsibilities:Business Development - Identify new business opportunities and establish client requirements, manage growth and develop business relationships, as well as target and monitor sales activities.Maximising Existing Business - Maintain and grow relationships with existing clients through regular contact and continue to fulfil client needs and represent applicants speculatively.Applicant Management - Identify and attract core applicants using effective techniques, develop relationships with applicants to ensure they are well-suited and prepared for job placements, and conduct registrations, interviews, and computer assessments to fully understand their skill set.Compliance - Complete paperwork timely and accurately in line with company, client, and legislative requirements, maintain a robust filing system and accurate documentation, and adhere to the company's Business Ethics and standards of excellence.​Required Skills:Experience in sales, business development, outbound calling or client engagement.Endurance, adaptability, and drive to succeed, but also the resilience to bounce back from setbacks.People skills! You'll have the ability to build strong and meaningful relationships with candidates and clients within the Social Care sector.Ambition, curiosity, and a solution-focused attitude.Persuasive personality with strong communication skills.​Interested?Discover the power of social care recruitment at Brook Street. Be proud of the impact you create and be part of a community that cares.​Apply today and discover why we are so proud to be Brook Street.

Managing Consultant - Recruitment Lead

Managing Consultant - Recruitment Lead Company: Brook Street Social Care Salary: Competitive + uncapped commission Location: Bristol(Hybrid Working)​​We are seeking a Managing Consultant to lead the permanent recruitment efforts within our Social Care team in Bristol. At Brook Street Social Care, we are looking for a driven, target-focused individual to oversee a team of permanent consultants, ensuring their success while also managing your own recruitment desk. In this role, you'll be responsible for placing top talent in fulfilling positions within the social care sector, contributing to the continued growth and success of our team.If you're eager to embark on a rewarding recruitment career, we'd love to hear from you!​About the Role: As part of our Bristol team, you'll be responsible for connecting top talent with opportunities in the social care sector. Your responsibilities will range from posting job adverts and screening CVs to conducting phone interviews. You will also engage with local businesses, build strong client relationships, and expand our client base, contributing to ongoing growth and success.​Responsibilities:Business Development - Identify new business opportunities and establish client requirements, manage growth and develop business relationships, as well as target and monitor sales activities.Maximising Existing Business - Maintain and grow relationships with existing clients through regular contact and continue to fulfil client needs and represent applicants speculatively.Applicant Management - Identify and attract core applicants using effective techniques, develop relationships with applicants to ensure they are well-suited and prepared for job placements, and conduct registrations, interviews, and computer assessments to fully understand their skill set.Compliance - Complete paperwork timely and accurately in line with company, client, and legislative requirements, maintain a robust filing system and accurate documentation, and adhere to the company's Business Ethics and standards of excellence.​Required Skills:Experience in sales, business development, outbound calling or client engagement.Endurance, adaptability, and drive to succeed, but also the resilience to bounce back from setbacks.People skills! You'll have the ability to build strong and meaningful relationships with candidates and clients within the Social Care sector.Ambition, curiosity, and a solution-focused attitude.Persuasive personality with strong communication skills.​Interested?Discover the power of social care recruitment at Brook Street. Be proud of the impact you create and be part of a community that cares.Apply today and discover why we are so proud to be Brook Street.

Managing Consultant - Recruitment Lead

Managing Consultant - Recruitment Lead Company: Brook Street Social Care Salary: Competitive + uncapped commission Location: Bristol(Hybrid Working)​​We are seeking a Managing Consultant to lead the permanent recruitment efforts within our Social Care team in Bristol. At Brook Street Social Care, we are looking for a driven, target-focused individual to oversee a team of permanent consultants, ensuring their success while also managing your own recruitment desk. In this role, you'll be responsible for placing top talent in fulfilling positions within the social care sector, contributing to the continued growth and success of our team.If you're eager to embark on a rewarding recruitment career, we'd love to hear from you!​About the Role: As part of our Bristol team, you'll be responsible for connecting top talent with opportunities in the social care sector. Your responsibilities will range from posting job adverts and screening CVs to conducting phone interviews. You will also engage with local businesses, build strong client relationships, and expand our client base, contributing to ongoing growth and success.​Responsibilities:Business Development - Identify new business opportunities and establish client requirements, manage growth and develop business relationships, as well as target and monitor sales activities.Maximising Existing Business - Maintain and grow relationships with existing clients through regular contact and continue to fulfil client needs and represent applicants speculatively.Applicant Management - Identify and attract core applicants using effective techniques, develop relationships with applicants to ensure they are well-suited and prepared for job placements, and conduct registrations, interviews, and computer assessments to fully understand their skill set.Compliance - Complete paperwork timely and accurately in line with company, client, and legislative requirements, maintain a robust filing system and accurate documentation, and adhere to the company's Business Ethics and standards of excellence.​Required Skills:Experience in sales, business development, outbound calling or client engagement.Endurance, adaptability, and drive to succeed, but also the resilience to bounce back from setbacks.People skills! You'll have the ability to build strong and meaningful relationships with candidates and clients within the Social Care sector.Ambition, curiosity, and a solution-focused attitude.Persuasive personality with strong communication skills.​Interested?Discover the power of social care recruitment at Brook Street. Be proud of the impact you create and be part of a community that cares.Apply today and discover why we are so proud to be Brook Street.

Account Director

ACCOUNT SALES DIRECTOR Office based in Central London. Hybrid pattern.Working office hours - Monday - Friday.Sales / solutions selling experience is needed. The successful candidate will deliver a client experience that reinforces the companies positioning and brand values. In addition, the Account Director will manage a defined territory of the UK within which to prospect, develop and win new business opportunities. You will need to have experience in selling solutions and bringing on new business. Job Responsibilities:Proactively devise annual account development plans for existing clients to o Execute Talent Management and Workforce Career Management sales to achieve and exceed quarterly and annual revenue targetsMaintain a total pipeline from both existing clients and new business prospects, and achieve a small number of additional KPIs in place to underpin sales focus and successCollaborate with and co-ordinate the efforts of other functions to deliver the desired client experience and targeted billingsNegotiate commercial terms for all projects, making sure that these comply with company standardEnsure agreed SLAs and project deliverables are achievedEstablish excellent client contact relationshipsIncrease the web of influence and number of contacts within each client accountMaintain regular contact across the account including regular account reviews, invitations to events, thought leadership distribution and HR team meetings. Skills, Knowledge & Attributes:Proven experience of cross and up selling to clients.Proven Account Management experience.Proven New Business Development Experience.Proven experience of project implementation for a client.Experience of dealing with customer complaints What's on offer?Amazing potential development and stability in a large organisationHybrid workingGenerous and flexible company benefitsWork the ethical way - Join a business that has been named one of the world's most ethical for fifteen years running! To apply, please submit your resume outlining your relevant experience and qualifications. We look forward to reviewing your application. At ManpowerGroup we're a global leader in workforce solutions, empowering our people every day to discover their personal best. Our services enable our clients to win in the changing world of work and we connect more than 600,000 people every day to meaningful work across a wide range of skills and industries helping to power the success of clients around the world.We are committed to promoting a diverse and inclusive community - a place where we can all be ourselves and succeed on merit. In line with our Diversity and Inclusion policy, we welcome applications from all suitably qualified or experienced people regardless of age, gender, ethnicity, sexual orientation or disability. ManpowerGroup is a Disability Confident Employer and we're happy to talk about flexible working.