CRM Manager - London

Onsite Coordinator

Recruitment Delivery Consultant (Onsite) - Driving & LogisticsLocation: Fully onsite, Rugby (CV21 1HA) If you enjoy managing a contingent workforce onsite, being the go-to person for both clients and colleagues, and building strong, lasting relationships this could be the perfect role for you. If you have an understanding or experience of HGV licences, protocol or can quickly become comfortable being trained, we want to hear from you! Role PurposeWe're looking for a hands‑on Onsite Coordinator to provide daily, on-the-ground support at a major national logistics and FMCG client. You'll act as the key point of contact for both the client and the workforce, ensuring smooth day-to-day operations, strong engagement, and consistent delivery against KPIs and SLAs. Workforce Engagement & Onsite SupportBe the primary onsite contact for associates, maintaining strong daily visibility.Build trusted relationships to support engagement, welfare and retention.Handle attendance issues, welfare concerns and ER matters (RTWIs, investigations, grievances).Promote a positive safety culture.FulfilmentSupport labour planning for HGV drivers, dray teams and wider operational roles.Deliver or support site inductions and onboarding.Work with the central recruitment team to maintain a strong, compliant talent pipeline.Identify and escalate issues affecting fulfilment (e.g., skill gaps, attendance patterns).Support monitoring of driver compliance (WTD, licence checks, shift patterns).Client Engagement & Operational SupportMaintain strong relationships with Transport Managers and site leadership.Provide updates on workforce sentiment, risk areas and operational pressures.Escalate wellbeing and safety concerns.Contribute to continuous improvement and consistent service delivery.Administration & ReportingSupport payroll accuracy and timely submission.Maintain accurate workforce and ER records.Produce basic MI on attendance, performance and retention.Ensure compliance with client processes and safety standards.Skills & ExperienceStrong people skills with the ability to build rapport quickly.Confident handling sensitive conversations and resolving issues at pace.Highly organised with good attention to detail.Resilient, adaptable and effective in fast‑paced operational environments.Experience in driving, logistics or industrial recruitment strongly desirable.Experience with HGV drivers or driver compliance is a significant advantage.Full UK driving licence required.What's In It for YouCompetitive salary + quarterly bonuses24 Day's holiday (rising to 27) + birthday off, plus option to buy morePrivate medical, dental and wellbeing benefitsPension with increasing contributionsEarly‑finish Fridays, volunteering days & exclusive discountsSupportive, inclusive culture focused on developmentAbout ManpowerManpower is a global leader in contingent staffing and permanent recruitment. Recognised as one of the world's most ethical companies for the 16th time, we're committed to doing business the right way and creating an inclusive environment where everyone belongs.Applicants must be based in the UK with full right to work. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website

Payroll Advisor

Payroll AdvisorManpowerGroup Payroll OperationsUxbridge - Hybrid (5 days in office for first 6 months, moving to 2 days)Role SummaryThe purpose of the Payroll Advisor is to support all payroll functions, ensuring that all staff are paid accurately and on time each pay period. In addition to being responsible for their designated business line or payroll area, the Payroll Advisor works collaboratively with colleagues as part of a sub-team to achieve departmental goals and ensure efficient service delivery. This role also plays a key part in ensuring that all customers have a positive experience of ManpowerGroup Payroll.Key Responsibilities* Processing and the validation of payroll submissions/ templates- received from different areas of the business* Processing of all aspects of payroll documentation including Statutory Sick Pay, Parental Pay, Attachment of Earningsorders, Payroll Giving, Union Deductions, Pensions, Save as you earn, Student Loans, NI exemptions, Pensions andassist with RTI* Assisting with holiday queries* Responding to requests for information , production of statement of earnings, copy payslips and references asrequired* Answering enquiries that come into the team from internal customers, employees and external organisations* Assisting in the day to day activities of the payroll operations as required* Processing of BACS recalls, faster payments and CHAPS payments to employees* To control the completion of statutory and authorised returns to relevant bodies and, in particular, to the timelyremittance of all payroll deductions* Processing of under/overpayment adjustments, and completion of manual calculations* Distribution of payroll information as requiredProactively improving the quality of payroll through identification and resolution of issues and the continuousimprovement of payroll processes* Maintain and develop effective relationships with internal/external bodies* Other tasks associated with the effective running of all payroll operationsAbout You:* A team player* Enthusiastic with a 'can do' positive attitude.* Able to influence and persuade* Able to communicate well and possess good listening skills.* Showing customer service orientation, enthusiastic and proactive qualities.* Good IT skills including Microsoft Excel.* Good interpersonal and organisational skills* A methodical approach with an emphasis on accuracy and attention to detail* Knowledge and experience of Manpower's operational and sales organisationsPrincipal Competencies:Creates Winning Relationships* Interact professionally with internal and external customers* Maintain relationships at the relevant level with internal and external customers in the Group* Communicate relationship details to the Senior/Team Leader/Payroll Manager and escalate issues accordingly* Promote the Department on a regular basis in internal; and external meetings* Communicate the payroll process to internal and external customersAchievement Orientation* Assist with the maintenance of Payroll Files on all employees of Manpower* Where necessary assist with reconciliation/s according to payroll guidelines* Ensure payroll is completed, accurately and on time to ensure all Manpower employees receive their pay by due date* Ensure input received is of sufficient quality to pay employees effectively. Where input is of insufficient quality, work with providers to ensure effective improvementsPersonal Effectiveness* Assist with the resolution of all queries and raise relevant documentation.* Process all payroll documentation accordance with the payroll procedures and a set deadline to ensure delivery is achieved.* Provide support to the payroll team and continue to provide a professional service in colleague's absenceContinuous Improvement* Receive and provide cross training to all group members.* Implement agreed process changes in accordance with Manpower Guidelines.Innovation* Contribute to regular reviews of the activities of the payroll function to ensure efficient workflow and best practices are maintained, making recommendations for change and implementing these once agreed.Professionalism* Ensure compliance with the HRMC and other legislative requirements.* Ensure compliance with the Manpower accounting policies.* Implement and maintain a control framework in line with the US requirements as required by the Sarbanes-Oxley legislationWhat's In It For YouCompetitive salary with quarterly bonuses24 days' holiday (rising to 27) plus your birthday off and the option to buy morePrivate medical, dental, and wellbeing benefitsPension scheme with increasing contributionsEarly finish Fridays, volunteering days, and exclusive discountsA supportive, inclusive culture where your growth matters About ManpowerGroupManpowerGroup is a global leader in contingent staffing and permanent recruitment, helping businesses stay agile in an ever-changing world. We're proud to be recognised as one of the world's most ethical companies for the 17th time, reinforcing our commitment to doing business the right way.We foster a diverse, equitable, and inclusive workplace where everyone belongs. We welcome applications from all backgrounds. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website