Service Delivery Consultant

Delivery Recruitment Consultant - Resourcer

Delivery Recruitment Consultant - Recruitment ResourcerBase salary of £25k + monthly bonusLiverpool - in office 1 day per weekWe are looking for driven and ambitious individuals to join our winning team in Brook Street Social Care. As a Delivery Recruitment Consultant - Recruitment Resourcer your role is to proactively engage with candidates and place them into meaningful temporary or permanent employment with our clients as well as undertake administrative tasks, correspond with candidates via phone and email and ensure all databases are kept up to date with accurate information. If you are a team player with great customer service skills, excellent attention to detail and able to multitask efficiently whilst handling large volume of tasks, this role is perfect for you.We are proud to be Brook StreetCommitted to putting people into meaningful work, we are proud to be Brook Street. It's what sets us apart from our competitors. We put people at the heart of everything we do, and we truly love our brand and what we stand for.Why join us?At Brook Street, your career is more than just a job. It's a chance to thrive in a vibrant and inclusive community where your achievements are celebrated, your wellbeing is prioritised, and your potential is empowered. Develop your skills with our award-winning Learning and Development team and take control of your growth with our Brook Street Career Ladder. Be part of a diverse and supportive team and explore new opportunities across our family of brands.About the role:Proactively engage with candidates to meet client requirementsTake ownership of candidate onboarding, right to work checksConducting telephone screening for applicants in response to advertising and arranging interviewsEnsure compliance with company, client, and legislative requirements.Maintain and control accurate data using legislative and company systemsProvide excellent customer servicePromote Brook Street's professional image.Who we're looking for:An ambitious individual with valuable experience within customer service and administrative roles.A strong work ethic and hunger to learnAmbition, drive, and a money motivated attitudeFirst class communication skillsWhat you'll receive:Bespoke Training: On the job & online training programme to ensure your successCompensation: Competitive base salary with opportunities for incentive pay, including commission, bonuses, and rewards.Holidays: 24 days' annual leave (up to 27 days with service) plus your birthday off, with the option to purchase up to five additional days.Recognition and rewards: Shout outs, Branch of the Year competitions, high-performance incentives, employee appreciation and so much more.Pension: Competitive plan with contributions that grow with your length of service.Health & wellbeing support: Flexible benefits fund offering private medical insurance, dental, gym memberships, health screenings, and more.Work life balance: Generous family friendly policies, including an employee assistance programme.Additional Perks: Monthly early finish Fridays, discounted share purchase opportunities, annual volunteering programme and awards, gym membership discounts, and retail shopping discounts through Tastecard and ManpowerGroup Rewards.Why join us?At Brook Street, your career is more than just a job. It's a chance to thrive in a vibrant and inclusive community where your achievements are celebrated, your wellbeing is prioritised, and your potential is empowered. Develop your skills with our award-winning Learning and Development team and take control of your growth with our Brook Street Career Ladder. Be part of a diverse and supportive team and explore new opportunities across our family of brands.About us:Your local recruitment expertsWe are one of the UK's leading trusted recruitment agencies, specialising in business professionals and social care, and we make hiring and job searching more personal, priding ourselves on providing a high-quality service that keeps our associates and clients returning time and again.We are proud to have been voted one of the world's most ethical companies for 15 years. This reflects our commitment to integrity, transparency, and ethical business practices.We are committed to promoting a diverse and inclusive community-a place where we can all be ourselves and succeed on merit. We welcome applications from all suitably qualified or experienced people regardless of age, gender, ethnicity, or disability. ManpowerGroup is a Disability Confident Employer and we're happy to talk about flexible working.Discover why we are so proud to be Brook Street. Apply now. At ManpowerGroup we're a global leader in workforce solutions, empowering our people every day to discover their personal best. Our services enable our clients to win in the changing world of work and we connect more than 600,000 people every day to meaningful work across a wide range of skills and industries helping to power the success of clients around the world.We are committed to promoting a diverse and inclusive community - a place where we can all be ourselves and succeed on merit. In line with our Diversity and Inclusion policy, we welcome applications from all suitably qualified or experienced people regardless of age, gender, ethnicity, sexual orientation or disability. ManpowerGroup is a Disability Confident Employer and we're happy to talk about flexible working.We can only consider candidates who reside in the United Kingdom and hold full right to work.

Payroll Specialist

Payroll Specialist UxbridgeAbout the role:Supporting all payroll functions, ensuring staff are paid accurately and on time each pay period. Specialising in the operational aspects of the payroll department to achieve the highest levels of compliance and minimise exposure and risk to Manpower. Providing support to the Payroll Team Leader and Managers with the day-to-day operations of payroll. Contributing to the training and development of all team members, including cross-training oneself and others across all payroll functions to ensure a well-balanced team skill set. In addition to taking responsibility for an aligned business line or payroll area, collaborating with colleagues as a sub-team to ensure departmental goals and targets are met. Assisting in keeping processes and procedures up to date, capturing and implementing any specific business line issues or practices. Ensuring our customers have a positive experience with ManpowerGroup Payroll.Why Join Us?At ManpowerGroup we're a global leader in workforce solutions, empowering our people every day to discover their personal best. Our services enable our clients to win in the changing world of work and we connect more than 600,000 people every day to meaningful work across a wide range of skills and industries helping to power the success of clients around the world.Key Responsibilities:To perform tasks allocated from the activities of the team as a whole, this includes:Assisting with the day-to-day operational aspects of Payroll functionsAssist in the timely administration of overpayment process and YTD manual adjustments/net pay amendmentsCompletion of manual calculationsTax Year End tasksAssist with the maintenance of various Pension schemesResponsibility for ensuring timely completion of nominal ledger reconciliations, statutory and authorised returns to relevant bodies, in particular, the payment of all payroll disbursementsCompletion of National Statistics SurveysAssist with any payroll and system related issues including system testingSupport with the transition of any TUPE transfers to ensure that they are effectively transferred and that there are no payroll issuesValidate, audit and update payroll processes to ensure compliance and the meeting of the organisation's statutory and contractual obligations to its employees, government departments and stakeholdersSystem management- such as rolling over all annual entitlements such as sick and holiday accordingly.Responsible for the processing of ad-hoc payments/advances such as Chaps/Faster Payments and entry of missingP11d reconciliations and resolution of queries and submission to HMRC.Receive , record, and respond to HMRC relating to RTI, EDI, TAX , NI etcContribute to maintaining an accurate employee databaseMaintain and develop effective relationships with internal/external bodies such as HMRC/Pension Regulators.Assist the team to be compliant with Data Protection at all timesTo assist with project workAchieve deadlines, monitor progress, and removes barriers where possible, to ensure that work is completed on time. Proactively improving the quality of payroll through identification and resolution of issues and the continuous improvement of payroll processes, to minimise exposure and risk to the departmentEnsure that all work is conducted in accordance with Manpower's values and standardsOther tasks associated with the effective running of all payroll operationsPrincipal Competencies:Creates Winning RelationshipsInteract professionally with internal and external customersMaintain relationships at the relevant level with internal and external customers in the GroupCommunicate relationship details to the Team Leader/Payroll Manager and escalate issues accordinglyPromote the Department on a regular basis in internal, and external meetingsCommunicate the payroll process to internal and external customersAchievement OrientationAssist with the maintenance of Payroll Files on all employees of Manpower GroupResponsible for reconciliation/s according to payroll guidelinesEnsure payroll is completed, accurately and on time to ensure all Manpower Group employees receive their pay by due dateEnsure input received is of sufficient quality to pay employees effectively. Where input is of insufficient quality, work with providers to ensure effective improvementsPersonal EffectivenessAssist with the resolution of all queries and raise relevant documentation.Process all payroll documentation accordance with the payroll procedures and a set deadline to ensure delivery is achieved.Provide support to the payroll team and continue to provide a professional service in colleagues' absence.ResilienceDisplay a flexible approach to change.Maintain effective work behaviour whilst under pressure and during setbacks.Demonstrate an ability to deal with confrontational situations.Impact and InfluenceLead by example and inspire confidence.Demonstrate the ability to influence, persuade and motivate others.Demonstrate an adaptable style or approach in accordance with the situation or persons involved.Continuous ImprovementReceive and provide cross training to all group members.Implement agreed process changes in accordance with Manpower Group Guidelines.InnovationContribute to regular reviews of the activities of the payroll function to ensure efficient workflow and best practices are maintained, making recommendations for change, and implementing these once agreed.ProfessionalismEnsure compliance with the HRMC and other legislative requirements.Ensure compliance with the Manpower accounting policies.Implement and maintain a control framework in line with the US requirements as required by the Sarbanes-Oxley legislation.Qualifications and Skills:A team playerEnthusiastic with a 'can do' positive attitude.Able to influence and persuade and support team membersShowing customer service orientation, enthusiastic and proactive qualities.Good interpersonal and organisational skillsA methodical approach with an emphasis on accuracy and attention to detailProven Supervisory skillsExcellent Written and oral communication skills.Excellent IT skills. (Microsoft Office)Good analytical skillsGood problem-solving skillsThorough knowledge of Payroll legislation desirable but not essentialWhat you'll receive:Competitive Pay: Base salary with opportunity of an annual company performance-based bonus.Holidays: 24 days' annual leave (up to 27 days with service) plus your birthday off, with the option to purchase up to five additional days.Pension: Competitive plan with contributions that grow with your length of service.Health & Wellbeing: Flexible benefits fund offering private medical insurance, dental, gym memberships, health screenings, and more.Family-Friendly Entitlements: Generous policies, including an employee assistance programme.Additional Perks: Monthly early finish Fridays, discounted share purchase opportunities, annual volunteering programme and awards, gym membership discounts, and retail shopping discounts through Tastecard and ManpowerGroup Rewards.About us:ManpowerGroup is where our collective strength lies. We support the business and our family of brands with a connected and collaborative network of support functions. Whether it's compliance, finance, HR, IT, legal, marketing or talent - we work together as one integrated team to identify and address the company's needs. We are proud to have been voted one of the world's most ethical companies for 16 years in a row. This reflects our commitment to integrity, transparency, and ethical business practices.We are committed to promoting a diverse and inclusive community-a place where we can all be ourselves and succeed on merit. We welcome applications from all suitably qualified or experienced people regardless of age, gender, ethnicity, or disability. ManpowerGroup is a Disability Confident Employer and we're happy to talk about flexible working.We can only consider candidates who reside in the United Kingdom and hold full right to work.We get people and together we'll shape our future. Apply now.